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Terms & Conditions



Here are the Terms & Conditions of the website. By visiting, registering or making a purchase from this website, you agree to the following terms and conditions. This does not affect your non-excludable statutory rights.


Airbox Aerospace Limited is a company registered in England & Wales. Our registered office is: Unit 4, The Quadrangle, Gove Business Park, Wantage, Oxfordshire OX12 9FA.


The company registration number is 06534784.


Our VAT registration number is GB 928 3451 12.




last updated 08/01/2014


Return of Incorrect or Faulty Products


In the event that your Airbox product is faulty, incorrect or damaged in some way, please refer to the repairs section of our website. In the event that the unit arrives with you in a damaged or faulty state you will be offered a full refund of the price paid by you for the goods.


Payment and Taxes


All prices are quoted in British Sterling (£) and are inclusive of UK sales tax (VAT) at the present rate. All payments must be made in British Sterling (£). We currently accept Visa, Mastercard, Switch, Solo, Delta and Electron. Customer payments by credit card from outside the UK will be invoiced in British Sterling (£). Postage and packing are charged in addition to the price of any goods and are clearly stated before the point of purchase.




We go to great lengths to ensure the security of your orders. Online payment is provided in a secure environment and our online store is maintained on a secure server. All credit and debit transactions are processed by Lloyds TSB, so you can have full confidence that our online ordering service is secure. As we cannot guarantee the security of data you send us by email, it is advisable not to send payment information by this method. For your reassurance, Airbox Aerospace Limited is fully compliant with the Data Protection Act 1998, E-Commerce Regulations 2002, Privacy & Electronic Communications Regulations 2003 and the Distance Selling Regulations 2000. Please do contact us if you have any concerns about payment processing or online security.


Copyright & Trademark


The contents of these pages (including without limitation all descriptions, images, photographs, designs, pictures, logos, graphics and written text) are the copyright trademark of Airbox Aerospace Limited. The copying, modification, reproduction or incorporation of part or all of the material on this website in any form is prohibited with the sole exception that you may print and download extracts for the purpose of using this website or placing an order with Airbox Aerospace Limited. Airbox Aerospace and the Airbox Eagle logo device are Trademarks of Airbox Aerospace Limited.


Disclaimer and Limitations of Liability


While Airbox Aerospace Limited endeavours to ensure that the information on this Website is correct, we do not warrant its accuracy or completeness. Airbox Aerospace Limited will not be responsible for any errors or omissions or for the results arising from the use of such information. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website is provided without any warranties, conditions or other term, or any duty at common law. To the maximum extent permitted by applicable law, we disclaim all warranties, conditions or duties of every nature including, without limitation, the conditions implied by law of satisfactory quality, accuracy, fitness for purpose and the use of reasonable care and skill. While Airbox Aerospace Limited takes all reasonable steps to provide an efficient and reliable service, we do not guarantee that your use of the website will be uninterrupted, timely or error-free. We will not be held responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of data when downloaded onto any computer system. In addition, Airbox Aerospace Limited is neither responsible nor liable for your use of other websites which you may access via links within this website. Airbox Aerospace Limited does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its directors, employees or other representatives. To the fullest extent permitted by law and save as provided above, neither Airbox Aerospace Limited nor any associated company shall be liable for damages arising out of or in connection with the use of this website, the supply of the products or their use or resale by you. This is a comprehensive limitation of liability that applies to damages of all kinds including direct, indirect or consequential loss or damage (including, but not limited to, loss of profit or loss of saving), costs, expenses or other claims for compensation.The entire liability of Airbox Aerospace Limited under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products.


Privacy Policy


Airbox Aerospace Limited is committed to protecting your privacy. This statement details the steps we take to protect your personal information when you visit our websites. It describes the personal information that we collect, the purposes for which we use such information, and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here. By accessing our website, you are consenting to the information collection and use practices described in this privacy statement.


Our collection of information


Information collected directly from you:


Generally, you can visit the Airbox Aerospace website without entering any personal information. On certain pages, we may ask you for personal information to provide a service or carry out a transaction that you have requested. The personal information we collect may include:


   contact details, such as your name, title, company/organisation name, e-mail address, telephone and fax numbers, and physical address;

   your e-mail marketing preferences;

   financial information (including credit card or account information);

   information such as your nationality and country of residence that allows us to determine your eligibility under export control regulations to receive information about certain technologies;

   inquiries about and orders for our products and services;

   information that assists us in identifying the products and services that best meet your requirements;


You are not required to provide any of this information, but if you do not, we may not be able to provide you the requested service or complete your transaction.


Information collected automatically


We collect information about your visit to our site, including what pages you view, the number of bytes transferred, the links you click, the materials you access, and other actions taken within the Airbox site. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site. We do not link this information to your identity.


Our use of information


Services and transactions


We use your personal information to deliver services or carry out transactions you have requested, such as providing information on Airbox products, registering purchased products, processing product orders, handling warranty claims, replacing product manuals, answering customer service requests, and so forth.




With your permission, we may use your personal information gathered via our websites to inform you of products or services available from Airbox Aerospace. When collecting information that might be used to contact you about our products and services, we will always give you the opportunity to opt-out of receiving such communications. Moreover, each e-mail communication we send includes an unsubscribe link allowing you to stop delivery of that type of communication. If you elect to unsubscribe, we will remove you from the relevant list within 10 business days.


Our use of cookies and web beacons


Cookies are small files that websites save to your hard disk or to your browser’s memory. We may use them to track the number of times you have visited the site, to track the number of visitors to the site, to determine and analyse visitors’ use of our sites (including the effectiveness of online advertising), to store information that you provide such as your preferences, and to store technical information useful for your interactions with our websites. We may use session cookies (cookies that are deleted when your browser session ends) to store your user ID, elements of your user profile, to facilitate your movement around our websites (particularly in connection with information searches and order placement) and other information useful in administering the session. You have the ability to accept or decline cookies. Most Internet browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies or to notify you when a cookie is being placed on your computer. If you choose to decline cookies, you may not be able to fully experience the features of the Airbox website or other websites that you visit. Our site may contain electronic images known as web beacons – sometimes called single-pixel gifs – that allow us to count the number of users who have visited those pages. We may include web beacons in promotional e-mail messages or Newsletters in order to determine whether messages have been opened and acted upon.


Disclosure of your personal information


Except as described below, personal information you provide to Airbox Aerospace through our website will not be shared outside of Airbox Aerospace and its affiliates without your permission.


Disclosure to distributors


In responding to a request made by you, we may share your personal information with companies that distribute our products. In those cases, we provide these companies with only those elements of your personal information they need to respond to your request, and these companies and their employees are prohibited from using that personal information for any other purpose. In some cases, we may seek your permission to share your information with distributors for marketing purposes other than responding to a request from you. However, we will not share your information for such marketing purposes unless we have obtained your express consent to do so.


Disclosure in connection with transactions


In connection with certain transactions, we may disclose some or all of your personal information to financial institutions, government entities, and shipping companies or postal services involved in fulfillment.


Disclosure for other reasons


We may disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.




Airbox Aerospace is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in facilities to which access is limited.


Consent to international transfers of personal information


The personal information we collect on our websites may be sent to any country in which Airbox Aerospace or its affiliates, subsidiaries or agents maintain facilities. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our websites and giving your information to us, you consent to the transfer of the data outside of your country.


Children’s information


Airbox Aerospace does not knowingly collect information from children and does not target or direct its websites at children.


Links to other sites


Our website may contain links to other sites such as Airbox Aerospace distributors and sales affiliates, professional and government organisations, and publications. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.


Enforcement of this privacy statement


If you have questions regarding this statement or our handling of your personal information, please contact us. We will promptly address your concern and strive to reach a satisfactory resolution.


Changes to this privacy statement


Airbox Aerospace may occasionally update this privacy statement. When we do, we will revise the “last updated” date at the top and bottom of the privacy statement. We will obtain your opt-in consent for any updates to this privacy statement that materially expand the sharing or use of your personal information in ways not disclosed in this privacy statement at the time of collection.