Manuals & Videos
Frequently Asked Questions
Airbox Aerospace is committed to delivering the highest quality service, especially when you need support. Just e-mail, write or call us during normal office hours, 0900 - 1700 hrs.
Better yet, find the answers to frequently asked questions (FAQ) right here online. You can also download the latest software patches, view user manuals for the entire Airbox product range and register for further information.
Our Airbox support staff are also available online during UK normal working hours. We use a respected online service called Team Viewer which, with your co-operation, will allow our staff to access your PC or Mac live, while you watch, and fix any problems you may be experiencing. Why struggle with your computer when one of tech support personnel can quickly rectify your issue?
Call our support line on +44 (0)1235 227 250 then click one of the links below. Your support team member will then take you through the rest of the process:
Click any of the sections below to access online support
Copyright, all rights reserved 2016 Airbox Aerospace Limited
Send us your Aware and we’ll load your GPS with the latest software*, check the working order of your device and install the latest airspace update all for £14.99.
Full GPS service by an Airbox technician
Full current AIRAC airspace update
Update of device software to latest version
Purchase via the Buy Now button or call the office on 01235 227 250 then send your Aware to:
Aware Health Check, Airbox Aerospace Limited, Grove Technology Park, Downsview Road, Wantage, Oxfordshire, OX12 9FF.
We’ll send your revitalised GPS back to you within two working days.
* Offer does not include installation of new ICAO charts
* Team Viewer is not Airbox software and all customers choose to use at their own discretion
*For Aware GPS*
Please see below the download button to install Fastplan onto your Windows PC. If you have a current ThunderCloud subscription you will be able to download all of your charts onto your PC. If you do not have a current subscription you will be prompted to create one.